ISO 9001 Quality Management Systems
The ISO 9001:2015 QMS standard is the internationally benchmarked quality management system standard that is used by organisations of all sizes and industries, all over the world.
The Benefits of Certifying to ISO 9001
Show Customers You Care
Improve Business Processes
Meet Industry Requirements
What Is In The ISO 9001 Standard?
The most recent version of the standard, the ISO 9001:2015, developed by ISO, consists of 10 clauses, which include all the components that make up the standard. Each section concentrates on the requirements involved in the aspect of the quality management system.
SAI Global Assurance is accredited by JAS-ANZ to provide ISO 9001:2015 certification. This means that SAI Global’s processes, systems and auditors are rigorously assessed to ensure you receive the best in customer support and delivery.
Clause 0 to 3 of ISO 9001:2015 describes requirements for a QMS including process requirements, and products and services requirements.
Clause 4 of ISO 9001:2015 describes how the organisation must understand the external and internal factors that may affect its ability to achieve the desired results.
Clause 5 of ISO 9001:2015 describes how the organisation’s leaders must commit to the success of the management system, providing sufficient resources, ensuring the quality policy and objectives are in place, and clearly communicating roles, responsibilities and authorities clear.
Clause 6 of ISO 9001:2015 describes how planning must address actions to address risks and opportunities; quality objectives and how to achieve them; and change management.
Clause 7 of the ISO 9001:2015 standard describes how the organisation must ensure sufficient resources are allocated to the quality management system, and carefully monitor their use and effectiveness.
Clause 8 of the standard describes how the organisation should plan, implement and control processes to meet requirements for providing its products and services.
Clause 9 of the ISO 9001:2015 standard describes how the organisation must be able to demonstrate and verify process capability as specified by the customer’s approval process requirements.
The final clause of ISO 9001 requires a commitment to continuous improvement, including managing nonconformities, solving problems, error-proofing, and taking corrective action when required.
Frequently Asked Questions
It takes approximately 6-12 months to get certified to ISO 9001:2015. This is subject to your documentation and implementation and audit readiness.
The timeline includes:
- Performing a Gap Analysis
- Conducting Stage 1 Audit within 3-6 months from your Gap Analysis
- Conducting Stage 2 Audit within 3-6 months from your Stage 1 Audit.
ISO 9001:2015 outlines the requirements for establishing Quality Management System, whereas ISO 9000 provides the definitions and vocabulary used in quality management standards.
ISO 9001:2015 is the standard businesses get certified to.
The final stage to your ISO 9001 Certification is to pass the Stage 1 and Stage 2 Audits. Here are 5 things you need to prepare to make sure you have a smooth audit:
- Prepare your Employees: This includes communicating why your organisation is undergoing certification audits, that they are trained appropriately, and have the resources to complete their job.
- Review your Documentation: Make sure your documentation is up-to-date and has been approved and supported by management.
- Ensure Processes are Being Followed: Ensure the right procedures are being followed by employees, especially for critical processes.
- Conduct a Self Assessment: Prior to your Stage 1 Audit, you will need to complete a self-assessment to determine your readiness.
- Be Professional and Organised: Make a good impression by ensuring the workspace is clean and organised, treat auditors with respect, and have your evidence ready for sharing.
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ISO 9001 Training Courses
As a leading provider of education and training, SAI Global Assurance Learning offers a wide range of training courses to help you learn, plan, implement, assess and improve your management system. Explore some of the courses below.