ISO 9001 Quality Management Systems
ISO 9001 aligns an organisation’s performance and strategic direction through a holistic, process-based approach to global best practice.
Key Benefits of the ISO 9001 Standard
Meet Regulatory Requirements
Customer Satisfaction
Drive Business Performance
What Is In The ISO 9001:2015 Standard?
All organisations can benefit from a systematic approach to quality management.
Certification to ISO 9001 demonstrates your commitment to quality outcomes across all aspects of your organisation.
ISO 9001 defines a quality management system, drawing on the Plan-Do-Act-Check model (PDCA) and risk-based thinking to create a framework for organisational improvement.
Scope ISO 9001 describes requirements for a Quality Management System including process requirements, and products and services requirements.
The organisation must understand the external and internal factors that may affect its ability to achieve the desired results.
The organisation’s leaders must commit to the success of the management system, providing sufficient resources, ensuring the quality policy and objectives are in place, and clearly communicating roles, responsibilities and authorities clear.
Planning must address actions to address risks and opportunities; quality objectives and how to achieve them; and change management.
The organisation must ensure sufficient resources are allocated to the quality management system, and carefully monitor their use and effectiveness.
The organisation should plan, implement and control processes to meet requirements for providing its products and services.
The organisation must be able to demonstrate and verify process capability as specified by the customer’s approval process requirements.
ISO 9001 requires a commitment to continuous improvement, including managing nonconformities, solving problems, error-proofing, and taking corrective action when required.
ISO 9001 Certification.
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5 Steps to Certification
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ISO 9001 Training Courses
As a leading provider of education and training, SAI Global Assurance Learning offers a wide range of training courses to help you learn, plan, implement, assess and improve your management system.