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SAI Global Assurance and Intertek Inform Banking Changes Action
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News & Resources
Intertek
Further to customer communications emailed to clients, below is a summary of the update and FAQs regarding bank changes for SAI Global Assurance and Intertek Inform.
Please be advised that SAI Global Pty Ltd, SAI Global Australia (trading as Intertek Inform) and Anstat Pty Ltd (trading as Intertek Inform) have changed their bank from Westpac Banking Corporation to Bank of America N.A., Australia Branch.
This change will come into effect from the 1st March 2026.
Please update your records with the new bank details for Bank of America, provided via email communication and, ensure that all future payments are directed to the new account from 1st March 2026.
If you have any questions or require further assistance, please do not hesitate in contacting us.
Business Assurance
Client Services
clientservicecentre@saiglobal.com
Phone 1300 360 314
Intertek Inform
Customer Service
Phone 131 242
FAQs
Q. Why are our bank details changing?
We are updating our banking arrangements from Westpac Banking Corporation to Bank of America N.A., Australia Branch to improve efficiency and streamline our financial processes, in line with Intertek global policy.
Q.When do the new bank details take effect?
The new bank details are now in place, and customers are requested to update their records from 1st March 2026. From this date, all Intertek payment templates will also be updated to reflect the new details.
Q. Do I need to update my saved payment information?
Yes. If you have our previous Westpac account saved in your system, please update it to the new Bank of America N.A., Australia Branch details to avoid payment delays.
Q. Will any existing invoices need to be amended?
No. All existing invoices remain valid; however, payments for those invoices must be made to the new bank account.
Q. What happens if I accidentally make a payment to the old account?
Our WBC accounts will remain open during March 2026, payments made to our WBC accounts during this period will still be processed to allow customers time to update their records.
Q. Have your available payment methods changed?
Yes. BPAY will no longer be an available payment option.
Available payment methods:
EFT – using the new Bank of America N.A., Australia Branch details
Credit card payments – Visa, Mastercard, and AMEX (as shown on invoices/statements)
Q. Will this change affect direct debit or automated payments?
Yes. If you make automated or scheduled payments, please update your system or notify your finance team to ensure future payments are made to the new account.
Q. Are there any changes to our payment terms?
No. All pricing, payment terms, and agreements remain unchanged. Only our banking details are being updated.
Q. How can I confirm the authenticity of this change?
Your security is important to us.
To verify the new bank details, please contact our Customer Service team using the details you already have on file or the contact information provided below.
Q. Will I receive written confirmation of the new bank details?
Yes. Customers will receive formal written notification through our official communication channels.
If you require additional confirmation for internal compliance, we can provide this upon request.